Our 12 Favorite Posts of 2017!

Here are some of our favorite posts of 2017 from the FreshBooks blog.

Having a FreshBooks account is one of the secrets to a thriving small business. You turn out paperwork that makes you look like the professional you are. You get money in your pocket sooner. But – perhaps most importantly – you get control over your business finances, which is a huge predictor of future success.

But FreshBooks also helps small business owners thrive in other ways! Perhaps you come to one of our events and leave inspired and supported by our inspiring panelists. Or perhaps you visit our blog and find the right post at exactly the right moment.

We’re proud to publish so many posts that arm small business owners with information, resources and that inspire them to thrive. Here are just some of our favorite posts that we published over the course of 2017.

Empathy: The Secret Ingredient to Business Success

by Heather Hudson

Key takeaway: “There’s a lot of research that suggests many start-ups fail because they don’t take into account what their customers want, need and value. They’re too focused on their products and services and not focused enough on what customers care about.”
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10 Ways to Kick Self Doubt in the Booty

by Andy J. Miller

Key takeaway: “Dr. Carol Dweck found that the number 1 factor for success is believing your talent, intellect and ability has the capacity for growth. That it’s not fixed. If you believe your talent and your intelligence is fixed, you’re going to be prideful and defensive, and you’re going to do whatever you can to prove that you have what it takes. But if you believe that you’ve got the ability to grow infinitely, you won’t have to defend yourself.”
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Lessons from Female Entrepreneurs, for Female Entrepreneurs

by Nicole Murphy

Key takeaway: “Vulnerability is typically associated with signs of weakness, inferiority and failure… therefore we try to avoid it at all costs. The truth is, so many good things can come from a place of vulnerability.”
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Ready, Steady… Start a Business! When it’s Time to Stop Procrastinating

by Karen Hawthorne

Key takeaway: “Society romanticizes entrepreneurs as fearless and charismatic, but the successful ones are experts in their field who work hard, never give up, and have something exceptional to offer.”
[Read More]

The Hero’s Journey: Telling Your Small Business Story Online

by Andy Nathan

Key takeaway: “In a crowded market where 2 million blog posts are written every day, 500 hours of video are uploaded to YouTube, and 293,000 status updates are posted on Facebook every minute, you need a story that allows you to stand out from the crowd.”
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How to Handle Your Business Finances at Each Stage of Growth

by Janet Berry-Johnson

Key takeaway: “Few entrepreneurs realize when they start a business that managing finances in the startup phase is vastly different from managing finances for an established or growing business. Each stage of business has a unique set of challenges and obstacles to deal with and overcome.”
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Every Small Business Tool You Need to Thrive

by Susan Johnston Taylor

Key takeaway: “Running a small business is no easy task, especially when you’re wearing a zillion different hats as staff accountant, marketer, designer and chief administrator all rolled into one.”
[Read More]

9 Ways to Create a Client Contract That’s Simple and Effective

by Nellie Akalp

Key takeaway: “A contract is not intended to create traps with legal fine print, but rather to make sure everyone is on the same page when it comes to important details like project scope, deliverables, payment, timeline and other contingencies.”
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Stop Clients from Expecting Free Work — Without Burning Bridges

by Nick Darlington

Key takeaway: “Do you really want to work for these clients? Probably not. But it might be worth trying to reform their behaviour before making the dramatic step of “firing” those clients.”
[Read More]

The Little Wins That Come with Separating Your Personal and Business Finances

by Nellie Akalp

Key takeaway: “When you think about your month’s expenses, you most likely think about all your expenses… including mortgage or rent, car payments, school loans, groceries and then any other business expenses.However, as your business grows, it’s important to keep your personal and business finances separate.”
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How to Manage Your Finances During Rapid Business Growth

by Nick Darlington

Key takeaway: “As a small business owner, you probably dream about a thriving business. One where clients are banging down the doors and vying for your services. The problem is that such rapid business growth isn’t always as delightful as it sounds.”
[Read More]

Shopping for a New Accounting Solution? Don’t Overlook Customer Support

by Heather Hudson

Key takeaway: “The job of a [FreshBooks] support rockstar is to go above and beyond for all our customers, be empathetic and live and breathe our eight support values on every call.”
[Read More]


We’re looking forward to continuing to support you and your small business in 2018, and beyond. If there are any topics that you’d love to see us cover, please let us know in the comments below!

about the author

Content Director, FreshBooks Jane Flanagan is the Content Director at FreshBooks. Follow her on Twitter .